Online check-in = happier guests & staff Did you know that FrontDesk Master offers free online check-in? This user-friendly feature makes arrival so much simpler. When guests enter their details online ahead of time, in-person check-in becomes faster and more...
Take the pressure off receptionAfter several successful months of testing at one of the coolest hostels in Europe, we are excited to announce that the Passport & ID Scanner is ready for shipment! Take the pressure off reception with this easy-to-use tool:✓ Speed...
It’s no secret that online reviews are more important than ever before. Millennials and Generation Z, especially, are putting their faith in Internet ratings. At the same time, it’s becoming increasingly difficult to tell what’s real online. After all, we’re...
Some things are better when they’re done by hand. Managing your booking channels just isn’t one of them. Today, many property managers rely on a channel manager. In this post we explain what a channel manager is and how it can help your hostel.What is a...
Most properties sell their beds on OTAs (online travel agencies) such as Hostelworld. But too many forget about their most profitable options: their own website and Facebook page. In order to use these channels most effectively, you need a mobile-friendly booking...